HSE3220H1

This course is designed to cover a variety of skills associated with the Income Maintenance Caseworker role to determine service eligibility. Specific focus will include proficiency in the utilization of the NC Fast application. Other topics will include skills in communication, interviewing, time management, data gathering/compiling, and data analysis. ***** Pre-requisite: HRD-4000H1, Human Services Exploration - DSS Caseworker.